Art Shipping & Returns

Each artwork offered by JAG Universal Collection Art is an original, one-of-a-kind piece created by the artist. We take great care in preparing each work for its journey to its new home.

Shipping

Shipping costs are determined individually based on the size, weight, packaging requirements, and destination of each artwork. Larger, framed, or unusually sized works may require specialized packaging and additional shipping charges.

Every piece is carefully packaged to help ensure safe delivery.

Local Pickup

Local pickup is available in the Richmond, Virginia area for select artwork. Pickup arrangements will be coordinated after purchase.

Collectors picking up larger works are responsible for providing an appropriately sized vehicle and safely transporting the artwork after pickup.

Final Sale

Due to the original and one-of-a-kind nature of the artwork, all original art purchases are final sale. We do not accept returns, exchanges, or cancellations.

We encourage collectors to carefully review the artwork's dimensions, photographs, and description before purchasing and to contact us with any questions prior to placing an order.

Shipping Damage

If your artwork arrives damaged, please contact JAG Universal Collection Art within 48 hours of delivery. Photographs of the artwork, packaging, shipping label, and any visible damage to the shipping container will be required.

Please retain all original packaging while the claim is being reviewed. Verified shipping damage will be addressed individually and, when appropriate, in coordination with the shipping carrier.

A Note About Original Art

Original artwork may include subtle variations in texture, surface, brushwork, metallic finishes, and other handmade characteristics. Colors may also appear slightly different depending on lighting and screen settings. These qualities are part of the individual character of an original work and are not considered defects.

By purchasing an original artwork from JAG Universal Collection Art, you acknowledge and agree to these shipping and final-sale terms.

Thank you for collecting original art and supporting the work of an independent artist.